How long your rug will last depends very much on how you care for it. A rug that gets attention and is properly looked after will have a long life and bring you pleasure in many years.

Rotate your rug occasionally, so that it will wear evenly over the whole surface. A pile rug can be rotated only, while a woven rug can be turned over as well as rotated. We recommend the use of rug underlay (anti slip) For reduced wear, improved comfort, non-slip properties and easy vacuuming. Read more under download rug underlay.

It is normal that pile rugs shed much in the beginning. Frequent vacuuming will shorten this period of shedding. For high pile rugs with recommend vacuuming only using the tube of the vacuum cleaner, so that the foot of the vacuum cleaner does not turn the pile into felt.

A wool rug needs just a little attention. All that has to be done for it to retain its appearance over the years is to follow three basic rules:

1. Vacuuming regularly increases the lifetime of your rug. Rotate the rug so that it will wear evenly. For pile rugs, always finish by vacuuming in the direction of the pile.
2. Remove stains immediately! Read more under stain key.
3. Clean the rug only if it is very dirty, and cannot be treated with stain removal. The rug should then be cleaned by a renowned cleaner with professional flat washing.

Cleaning instructions

Woven rugs
Should be professionally flat washed.

Tufted rugs
Should be professionally flat washed. Do not dry clean!
Dry cleaning destroys the rug.

Knotted rugs
Should be professionally flat washed.

Woven and knotted shaggy rugs
Should be professionally flat washed.

Shake the rug outdoors occasionally in order to lift the pile.

Tufted shaggy rugs
Should be professionally flat washed. Do not dry clean!

Dry cleaning destroys the rug.

Shake the rug outdoors occasionally in order to lift the pile.

Stain key
Don’t waste time if the accident is here. Nine out of ten spots go away if treated quickly.

Method 1

Use unstained paper towels or a clean terry towel to soak up spilled liquid. Dilute the residue with a little lukewarm water, for fresh blood use cold water. Absorb liquid again. Repeat the process and let dry. Any residues are removed with the help of a white cloth moistened with lukewarm water added with a little washing-up liquid. For dried blood and urine, feel free to add a little ammonia. Finish with clean water. Suck up. It is important to soak up as much of the liquid as possible, as the carpet risks yellowing if it is left to dry too slowly.

Method 2

Carefully scrape away as much of the stain as possible. For soot vacuuming. Moisten a white cloth with solvent, such as perchlorethylene. Absolutely no solvents that take away the paint. Bathe the stain and soak up.

Method 3

Cool the stain using ice cubes in a plastic bag. Hack away at the stain with a dull knife and scrape away the largest pieces. Carefully drop some perchlorethylene onto the surface. Wait a minute, and then lift up the remains of the chewing gum/stearin. Any residues are removed using a white cloth moistened with perchlorethylene