FAQ - Frequently Asked Questions
Here we have gathered some of our most frequently asked questions.
If you can not find answer to your question, you are welcome to contact us on +46(0)370-185 20 or mail us at info@kateha.se.
Down the page you can also find our contact form.
We are available Monday to Friday 9 am – 5 pm CET
Kateha offers rugs in high-quality wool that are available in standard measurements and runners. You can also order a rug with your own measurement, colors and size. Kateha produces rugs for projects to companies and public spaces. Please, contact us if you are interested.
All of our rugs are produced by wool since we are convinced that compared to other materials, the properties of the wool are the best. Since the beginning, our philosophy has always been to make sustainable rugs that are easy to take care of. Wool is a central part of our world, therefore, we would like to share the knowledge about the phenomenal properties of wool. Read more about wool here.
Our rugs are available in different countries, cities and stores. To learn more, visit resellers at our website.
We sell to stores and therefore we recommend you to visit their website for more price information. See our resellers here.
Yes, it is possible to order a rug in your preferred measurements, color and size. Please, visit one one of our resellers to make an order.
Of course! It is possible to order a round rug in any current rugs that we make. Please, visit one of our resellers to make an order. If you have questions about how the appearance of the rug will be, you are welcome to contact us.
Our rugs are handmade and as a result, the weavers can have different techniques when weaving and small size variations may occur. We are always striving to have the correct size.
We recommend to immediately remove the stain to reduce the risk of it becoming permanent. You can read more about how to remove stains in our stain guide along with our care- and user guide. Please, visit this page to read more about stain removal.
If you have thoughts and questions about what size you should choose for your rug, you are welcome to visit one of our resellers for guidance or contact us. See our resellers here.